Privacy Policy

Updated May 15, 2018 This privacy statement describes how My Dogs Cool collects and uses the personal information you provide on our Web site: mydogscool.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

If you have questions or concerns regarding our privacy policy or practices, please contact us at [email protected].

Collection and Use of Personal Information

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, phone number

As is true of most Web sites, we automatically gather information about your computer, tablet or smartphone such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

  • Fulfill your order
  • Send you an order confirmation
  • Send you requested product or service information
  • Respond to customer service request
  • Improve our Website
  • Respond to your questions and concerns

Choice/Opt-Out

We don’t send out newsletters or marketing email; we don’t have time for that and we don’t think people need more junkmail. In order for us to adhere to this privacy policy we need to provide customers with unsubscribe instructions. Customers with questions regarding our privacy policy can contact us at [email protected]. You can also ask that we delete your information.

Disclosure to Third Parties

We may share your information with third parties ONLY in the ways that are described in this privacy statement.

We may disclose your personal information

  • as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if My Dogs Cool is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • to any other third party with your prior consent to do so.

PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Web site. PayPal does not share your payment method or credit card information with us.

Tracking Technologies

We or a third party contracted by us may use technologies such as cookies, analytics, or scripts to gather information about how you and others interact with our Web site. For example, we will know how many users access a specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us including securing our website using Hyper Text Transfer Protocol Secure (HTTPS), this is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The ‘S’ at the end of HTTPS stands for ‘Secure’. It means all communications between your browser and the website are encrypted. The use of firewalls and multiple servers further helps protect customer information as well as comply with General Data Protection Regulation or GDPR privacy laws in Europe.

If you have any questions about security on our Web site, you can contact us at [email protected]

We provide two means for you to make a purchase on our site. You can either use our order form or a third party checkout option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party checkout option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Other Information

Our Web site includes third party hosted widgets, which are interactive mini-programs that run on our site to provide single-purpose services (e.g. sharing of articles, videos, etc.). Personal information, like your email address, may be collected and cookies may be set so the widget can work properly. The information through the widget is subject to the widget provider’s privacy policy

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at [email protected].

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Feedback

You can contact us about this privacy statement by writing or email us at the address below:

My Dogs Cool
9835 Flower Street 5021

Bellflower, CA  90707

United States

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