Please know that our Custom Dog Leashes and Couplers are hand built specifically for you, and your dog. Leashes are built in the order received.
With the increased popularity of our custom dog leashes, “Thank you”, orders are currently built within ten working days, and some custom leashes within three weeks. I understand this is a long wait. I’m constantly looking to shorten the wait time whenever possible.
A receipt from both PayPal and MyDogsCool.com are emailed to you after your purchase. Please check your spam if you haven’t received your receipt.
Tracking numbers are emailed via PayPal once your order is ready.
Email is the quickest and most efficient way to contact us. :-)
Contact us with any questions you may have regarding our custom climbing rope dog leashes, existing orders, or previous orders.
For answers to many common questions regarding types of dog leashes or what leash works best for your dog; You may find answers to some of your questions in these blog post.
We will reply before the end of the day, and likely within the hour.
Thank you for your email.
9835 Flower Street 5021
Bellflower CA 90707